We’re committed to ensuring your order reaches you promptly and safely. Please read through our shipping policy to understand our processes and estimated delivery times.

1. Processing Time

• All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation.

• If we’re experiencing a high volume of orders, processing may be slightly delayed. We’ll notify you of any delays via email.

2. Shipping Options & Delivery Times

We offer several shipping options, which you can select at checkout:

• Standard Shipping: Estimated delivery in [3-7] business days.

• Express Shipping: Estimated delivery in [2-4] business days.

Please note that delivery times are estimates and may vary depending on your location.

3. Shipping Charges

• Shipping charges for your order will be calculated and displayed at checkout.

• Occasionally, we offer free shipping promotions; check our website or sign up for our newsletter to stay informed!

4. Order Tracking

Once your order is shipped, you’ll receive a confirmation email containing tracking information. You can monitor the delivery status by following the link provided in the email.

5. Shipping Address

Please double-check your shipping address at checkout. We cannot be held responsible for lost packages due to incorrect information.

6. Missing or Delayed Orders

If you haven’t received your order within the estimated timeframe, please contact our customer service at feedback.wellbalancezco@gmail.com or call us at +91 73972 92207. We’ll work with the carrier to resolve any issues promptly.